Privacy & Security

Privacy Policy & Guest Data Protection

At Georgia Hills, we adhere to the highest international privacy and data protection standards to safeguard your personal and family information.

1. General Principles and Legal Compliance

This policy applies to all services provided via our website (georgia-hills.com) and direct communications through WhatsApp or phone. We ensure full compliance with the Saudi Personal Data Protection Law (PDPL), UAE Data Protection Law, GCC privacy frameworks, and the European Union General Data Protection Regulation (GDPR).

We treat your personal data with utmost integrity. We never sell, rent, or trade your personal information to third-party commercial brokers or advertisers.

2. Information We Collect and Purpose

We only collect information strictly required to coordinate your private chauffeur service and ensure a seamless travel experience:

  • Contact Details: Your full name, WhatsApp number, and email to confirm bookings and coordinate daily itinerary schedules.
  • Travel Plan Details: Arrival and departure dates, group size, passenger requirements, and vehicle preference to arrange suitable transport and child seats.
  • Flight Details (Optional): Flight numbers to track real-time arrival status at Tbilisi or Batumi International Airports for timely airport greeting.

3. Data Sharing and Service Providers

Your contact details are shared exclusively with your designated professional private driver to facilitate airport pickup and daily tour dispatch. All drivers operate under strict professional confidentiality agreements to preserve guest privacy.

Inquiry and booking data are processed via encrypted servers and communications protocols. No sensitive details are ever utilized for unauthorized purposes.

4. Your Rights and Data Control

You have the right at any time to inspect, modify, or permanently delete your stored personal and booking information from our records by contacting our Privacy Officer at info@georgia-hills.com or via our official WhatsApp channel.

5. Frequently Asked Privacy Questions

Are credit card details or passport scans stored on this website?
No. We do not process or store credit card numbers on our website. Bookings are confirmed directly with zero card pre-authorization, and passport scans are never requested online.
How can I request the deletion of my contact details?
Simply reach out to us via WhatsApp or email, and our team will erase your contact records from our operations logs immediately.
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