Safety First

Passenger Insurance and Safety Protocols

The safety, well-being, and absolute comfort of your family remain our highest operational priority from airport greeting to departure farewell.

1. Comprehensive Passenger Transport Insurance

Every vehicle in the Georgia Hills fleet is fully covered by active commercial passenger transport insurance meeting all requirements enforced by the Insurance State Supervision Service of Georgia. This policy covers passenger liability and emergency medical response across all Georgian territorial highways.

We also recommend all incoming travelers maintain standard international travel health insurance for comprehensive flight cancellation and personal luggage protection.

2. Technical Inspections and Fleet Readiness

Our vehicles undergo rigorous routine diagnostic inspections before dispatching on any regional itinerary:

  • Tires and Braking Systems: Certified winter mountain tires and seasonal safety chains deployed on high-altitude routes to Kazbegi, Gudauri, and Bakuriani.
  • Climate Control Maintenance: High-performance dual HVAC filtering systems serviced frequently for optimal summer and winter cabin comfort.
  • On-Board Safety Kits: Certified medical first-aid kits, fire extinguishers, and emergency breakdown triangles equipped in every vehicle.

3. 24/7 Central Operations and Roadside Concierge

Our central operations hub in Tbilisi stays connected with every active chauffeur via live GPS monitoring around the clock. In the rare event of a mechanical breakdown, an immediate replacement vehicle and qualified driver are dispatched promptly to continue your itinerary seamlessly.

4. Certified Child Safety Seats and Family Protection

Child safety is paramount. We provide complimentary sanitized infant and child safety booster seats certified to European standard (ECE R44/04) installed securely upon advance request during booking.

5. Frequently Asked Insurance & Safety Questions

Are child safety seats included free of charge?
Yes. We supply certified child car seats and booster cushions completely free of charge as part of our signature family hospitality.
What precautions are taken for winter mountain passes?
Our mountain drivers possess extensive alpine driving credentials and equip 4WD vehicles with specialized snow chains and winter tires.
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